CTL Roofing

The reviews depict CTL Roofing/CTL Pro Construction as a consistently positive experience for customers needing roofing, siding, and related repairs.

- Responsiveness and communication: Many customers note quick responses (often same-day or within hours), regular updates throughout the process, and willingness to answer questions. Several reviewers highlight proactive help with insurance communications and documentation.
- Scheduling and speed: Work is described as timely, with some roof replacements completed in one day and others arranged promptly, sometimes within a couple of weeks from contract to completion.
- Work quality and outcomes: Reported outcomes include accurate color matching for materials, thorough installations, and solid repairs. Cleanups are frequently praised, with mentions of removing debris and nails and leaving the site neat.
- Insurance handling: A prominent theme is assistance navigating insurance claims, including pushing for approvals and coordinating with insurers to avoid delays.
- Service scope and expertise: Reviews cover roof inspections, leak repairs, full roof replacements, and related tasks such as chimney repairs and siding issues, indicating a broad competency in roofing and exterior repairs.
- Customer service and personnel: Specific staff members (e.g., Jeff, Peyton Peltier, Jody Holliday, Tim LaFleur, Robbie, Megan, John Jones, Alex) are repeatedly commended for listening, professionalism, and going above expectations.
- Overall sentiment: The majority of notes express high satisfaction and strong likelihood of recommending CTL Roofing/CTL Pro Construction for future roofing or exterior repair needs.