Crystal Roofing & Construction

Summary of customer experiences with Crystal Roofing and Construction (Siby/Sibi):

- Overall tone: Predominantly positive, with multiple customers praising quality workmanship, reliability, and good communication; one negative report about lack of responsiveness is an outlier.

- Timeliness and execution: Many customers note on-time arrivals and timely project completion (sometimes completed in one day); crews are described as punctual and efficient.

- Pricing and quotes: Several reviews highlight transparent, upfront quotes and competitive pricing; some customers felt the value was better than cheaper alternatives offered by others.

- Insurance coordination: Frequent praise for working with insurance, identifying additional repairs, and handling documentation; some customers report increased claims or smoother approvals as a result of the contractor’s involvement.

- Quality and scope of work: Consistent mentions of high-quality materials and workmanship, including roofing, gutters, fences, and even garage doors; customers appreciate attention to detail and post-work cleanup.

- Warranty and after-service: Noted instances of responsive follow-up, including addressing minor leaks or adjustments at no extra cost; warranty considerations are viewed positively.

- Communication and professionalism: Customers frequently describe the owner as honest, accessible, and involved; responsive to queries and rework requests; staff is portrayed as professional and customer-focused.

- Potential caveat: At least one reviewer reports that a contractor did not come out and was too busy, indicating occasional communication or availability issues for some prospects.