Craftsman Exteriors

(4.8)
107 reviews
+1 608-975-5747

Craftsman Exteriors Reviews

Overall, customer experiences with Craftsman Exteriors are largely positive, with several customers praising the company for professionalism, helpfulness from Scott, and responsive communication. Common practical positives include quick turnarounds (often completing roofing work in one day), thorough cleanup, protective measures around the home (tarps and debris containment), and attention to detail (e.g., magnets to check for nails in the yard). Multiple reviewers note competitive quotes and prompt scheduling, including coordinating with insurance and delivering solid results on roofing, fascia and soffits, and even windows. Several customers report a high level of trust and willingness to reuse the company or recommend them to others, and some mention fair pricing and avoiding unnecessary replacements after second opinions.

However, a minority of reviewers report difficulty contacting the company, citing repeated attempts over weeks and slow or inconsistent responses.

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Additional Information

🏗️ Common Materials

No siding materials are mentioned in the reviews; discussions focus on roofing work (shingles) and related components like fascia/soffits.

Quality Rating

Excellent

⏱️ Response Time

Typically within a week or less; some reports of same-day service; one complaint about slow contact.

📝 Common Complaints

Poor communication / slow response to inquiries; difficulty getting in touch and arranging service.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and reasonable pricing; good value for money.

🔧 Maintenance Tips

Tarp around the house during work to prevent debris; use a magnet to check for nails in the yard after work.

Location

Other Siding Repair Services in Madison