Corona Prestige Roofing Repair

The reviews for Rescue Rooter (ARS Rescue Rooter) cover plumbing, heating, and cooling services in multiple locations. Experiences are mixed but show a pattern of strong professionalism and clear communication in many cases, with some notable pricing concerns raised by a number of customers.

What tends to go well
- Customer interactions: Technicians and dispatchers are often described as polite, professional, and courteous. Several reviewers note helpful, responsive service and good communication about scheduling.
- Assessment and options: Technicians frequently provide detailed explanations of what’s needed and present multiple repair or replacement options, sometimes with product videos to aid decision-making.
- Expert workmanship: On many jobs, technicians perform thorough, code-compliant work (e.g., installs, upgrades, disposals, or pressure checks) and review the work with the customer after completion.
- Quick response in emergencies: Some reviewers report prompt or immediate attention to urgent issues.
- Positive results and follow-up: Multiple customers express satisfaction with the final outcomes (new water heaters, disposals, A/C work, swamp cooler service) and say they would use or recommend Rescue Rooter again.

Common concerns and negative feedback
- Pricing and value: Several customers accuse the company of high labor charges and questionable pricing practices (e.g., large labor markups, unnecessary or overpriced parts, or high upcharges for fixes). Some describe feeling “ripped off” or predatory.
- Specific pricing incidents: Reports include a toilet repair with a high quoted labor cost and additional parts that seemed disproportionately expensive, and a faucet/connecting line upgrade with expensive markup.
- Diagnosis and expectations: At least one reviewer reports being given an incorrect or inflated assessment (e.g., suggesting a full compressor replacement when not necessary).
- Paperwork and administration: A few reviews mention that filling out paperwork took longer than the actual installation, or that parts had to be sourced by the technician during the visit.
- Regional variability: Experiences vary by location and technician, with several highly positive notes about specific staff, but some negative experiences cited in other regions or jobs.

Practical takeaways for potential customers
- Expect a thorough on-site assessment with multiple options and potential product demonstrations to help you decide.
- Ask for a detailed, written, itemized estimate before work begins, including parts, labor, and any after-hours costs.
- Check whether the quote includes all required parts and whether the technician will supply any parts on-site vs. you purchasing them separately.
- If you’re budgeting, request ballpark figures upfront and a firm price once the scope is defined to avoid surprise charges.
- Read reviews of the specific technician or location when possible, as experiences can vary by team and region.
- Consider obtaining quotes from a second provider for comparison on pricing and options.