Copeland's Complete Construction LLC

- Overall, feedback is mixed but leans positive, with many customers praising professionalism, thorough communication, and detailed, prompt estimates. A number of projects—roof replacements, gutter installations (including wraparound gutters and solar fans), siding, and even a full home rebuild—were completed efficiently, with some jobs finishing in a day and strong post-install follow-up.

- Notable staff frequently mentioned: Cory (sales/lead), Russell, Nathan, Jesi, Landon, Zack, and Andrew. Reviewers describe them as professional, knowledgeable, courteous, responsive, and easy to work with, often guiding customers through pricing, proposals, and project steps.

- Insurance and claims: several customers valued help navigating insurance discussions and language. However, at least one reviewer reported being pushed toward a legal process and felt the experience was not customer-friendly or straightforward, highlighting concerns about legal pressure in claims handling.

- Positive outcomes highlighted: high-quality workmanship, timely execution, good communication, and willingness to explain proposals clearly. Many reviewers would recommend Copeland’s Complete Construction for roofing, gutters, siding, and related work.

- Concerns and negative experiences: a few reviews cited frustration with the process (legal pressure, red tape) and one report of a metal roof installed with the wrong bolts leading to leaks, along with complaints about worker treatment. These outliers suggest variability in experience and emphasize the importance of clear scope, materials, and workmanship details.

- Practical takeaways for potential customers: expect detailed written estimates and transparent proposals; confirm project scope and materials (e.g., roof type and fasteners for metal roofs); inquire how insurance interactions will be handled and who will be the main point of contact; ask for timely updates during the project and for post-install follow-up; consider requesting references from similar completed projects.