Colorwheel Roofing Company of Lafayette

(4.9)
58 reviews
+1 337-547-3783

Colorwheel Roofing Company of Lafayette Reviews

- Overall, customers report positive outcomes on roofing and siding projects, praising workmanship and final results (e.g., new roofs, matching or painting siding to match faded colors).

- Staff and communication: multiple reviewers highlight friendly, professional staff (Beau, Caleb, Jacques, Adam, Cameron, Chris, Calleb Williams) and clear explanations of issues and repair plans. Several note good availability and responsiveness.

- Insurance claims assistance: many customers value the company’s guidance with homeowners insurance claims, including explaining the process, coordinating with adjusters, and advocating on the customer’s behalf.

- Timeliness and efficiency: some jobs are completed quickly (even in a day for roofing), while others extend due to claim processes or scheduling issues. Overall, customers feel the work is completed to satisfaction, though timing can vary.

- Practical outcomes and fixes: in siding cases, old siding was sometimes deemed unmatchable, but color matching was achieved through painting; in other projects, repairs were completed as promised and the finished products met expectations.

- Areas for improvement: several reviews mention scheduling communication gaps (changes not communicated in advance) and cleanup issues (leftover materials on-site). There is also at least one instance of a damaged window with unclear attribution and a period of unresolved siding due to miscommunication.

- Trust and recommendation: multiple customers describe the company as trustworthy and would highly recommend them for roofing or storm restoration needs.

- Notable strengths cited: proactive problem solving, expertise in navigating storm-related repairs, and dedication to customer satisfaction, with several customers expressing willingness to use Colorwheel again or refer others.

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Additional Information

🏗️ Common Materials

Siding (unspecified types)

Quality Rating

Excellent

⏱️ Response Time

Very fast and responsive; quotes and updates were provided quickly, often within hours or days of contact.

📝 Common Complaints

Communication and scheduling issues (changes not communicated, disruption to plans), cleanup/leftover materials on site, and insurance claim process delays or confusion.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing not criticized; customers appreciated value and help navigating insurance; no explicit pricing complaints.

🔧 Maintenance Tips

No maintenance tips mentioned

Location

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