Coastal Siding & Windows

- Overall impression: Many customers praise the workmanship and professionalism, with several noting efficient, on-site performance and thorough clean-up. A few reviews report negative experiences related to post-install service, warranty handling, or customer interactions.

- Project scope and speed:
- Large jobs cited: 12–17 windows plus siding/soffit-fascia, completed in a single day by a sizable crew (often around 7 workers).
- Specific wins: some customers reported successful rapid replacements (e.g., 12 windows in about 2 hours; 8 windows in one day; whole-house replacements completed in one day).

- Location highlights:
- James Island and Mount Pleasant reports consistently describe positive window replacement results and overall satisfaction.
- Instances of siding work and full-house updates noted in general praise.

- Quality and finish:
- Positive notes on fit, finish, and long-term appearance (windows look good after installation; upgrades to exterior appearance noted).
- Some comments about finishing details: occasional trimming or interior fit concerns, and one note about potential touch-ups needed for casement-to-slider transitions.

- Timeliness and guarantees:
- Pre-install communication and explanations praised (no high-pressure upsells; clear feature guidance).
- Post-install issues mentioned: delays or missed follow-through on replacement parts (e.g., screens), and a few complaints about guarantees not being honored or difficulties contacting the manufacturer’s rep.

- Customer service and reliability:
- Strong praise for Arnie (owner) in several reviews, highlighting experience, involvement, and problem-solving.
- Mixed experiences: some customers report uneven post-sale responsiveness (months of calls without resolution) and unprofessional interactions from a different crew member.

- Practical caution for potential customers:
- Verify warranty terms and how service requests are handled after installation.
- Be prepared for potential follow-up work to address trim gaps or caulking in certain window replacements.
- Confirm scheduling and parts availability for any post-install repairs (e.g., screens or trims) to avoid prolonged delays.