Charles Terry Construction, Inc.

- Overall tone across reviews is mixed but leans positive about the company’s professionalism, responsiveness, and on-site conduct. Several customers highlight Charles Terry and his team (Daegan, Jack) as courteous, down-to-earth, and dependable, with crews that are on time, thorough, and tidy after work.
- Positive specifics include quick response to assess damage, timely completion of work, professional appearance of crews, and careful cleanups. Several reviewers say they would recommend the company and that pricing was fair or favorable for the service provided.
- Several comments note strong recommendations and trust, including one stating the company is among the few they trust and another praising service and prices in Spanish.
- Notable negatives include reports of ongoing difficulty reaching a salesperson to settle invoices, suggesting billing contact issues. Another reviewer expresses strong dissatisfaction with workmanship and communication on two roofs, stating the work was not up to expectations and requests were ignored.
- Practical takeaways for potential customers: expect strong on-site professionalism and prompt responses during repairs or replacements, but verify a clear point of contact for billing, request a written scope and timeline, and confirm warranties or guarantees to avoid communication or payment issues.