Champion Weatherproofing Corp

Summary of customer experiences

- Overall tone: Mixed, with several positive reports of prompt, professional service and good value, alongside a few negative experiences related to communication, scheduling, and a security concern.

Positive experiences and practical details
- On-time, professional crews with work completed to customers’ satisfaction; some mention doing the job right the first time.
- Strong communication from office and estimator; detailed written estimates/contracts; pricing described as fair or competitive, with some cases of substantial cost savings versus other bids.
- Work described as thorough and high quality on projects such as fascia replacement, extending drains, and roof-related tasks; crews were courteous and attentive to detail.
- Property protection and cleanup noted as professional; crews protected areas and cleaned up after work; some customers highlighted daily cleanup.
- Quick responsiveness in urgent situations (e.g., tarping a roof before rain) and owner involvement in the process; several customers stated they would hire again or would recommend to others.
- Some customers appreciated licensing and insurance, and felt the company was well-supervised with a competent crew.

Negative experiences and practical details
- Communication and follow-up lapses: at least one customer reported never receiving a callback; another noted a tech visit followed by no contact or follow-up.
- Scheduling issues: instances of a late or missed appointment with delayed follow-up.
- Security/privacy concern: one customer reported that payment card information was allegedly mishandled by an employee, leading to fraudulent use; customer service described as poor.
- Incomplete work: a reviewer indicated some items remained unfinished and that the company would return after weather or lockdown conditions.
- Mixed sentiment on trust and reliability in some cases, with at least one reviewer explicitly advising not to recommend.

What to consider as a potential customer
- Ask for a detailed written estimate and scope of work; confirm timelines and whether the work includes fascia, roofing-related tasks, drainage work, or siding repair.
- Verify licensing and insurance; request references and examples of similar projects.
- Clarify communication expectations, follow-up procedures, and points of contact.
- Inquire about cleanup and site protection standards and whether work will be coordinated to minimize noise and disruption.
- Discuss payment security and data handling policies to mitigate privacy concerns.