Roofing and Siding Smiths
2704 Stonewall St, Greenville, TX 75401, USA
- Summary of experiences: Customers consistently describe Champion Windows/Doors as premium in product quality and warranty, with sales reps who are knowledgeable, thorough, and low-pressure. The sales staff most often mentioned by name include George Gibson, Richard Burgin, J. Burts, and James, all of whom were praised for detailed explanations, helpful presentations, and responsive service.
- Product and warranty details: The windows and doors are described as having thick frames and glass, contributing to insulation and efficiency. A lifetime warranty covering all components is highlighted as a major differentiator from other brands.
- Pricing and project approach: Windows are positioned in a premium price range, roughly $1,000 to $3,000 per window depending on options. While considered costly by some, customers note the long-term value, reduced hassle, and the ability to phase a project (replacing a subset of windows at a time).
- Service experience and process: The overall process is described as easy and quick, with clear guidance and straightforward installation. Some customers appreciate that installation and related work are included in the per-window price. A few follow-up issues (e.g., screen tightening, one replacement) required additional visits but were handled satisfactorily by staff such as Dave.
- Notable sentiments from specific reps:
- George Gibson: repeatedly praised for being knowledgeable, thorough, patient, and easy to work with; often cited as a standout in presenting options and guiding decisions.
- Richard Burgin: described as detailed, thorough, and helpful; highly recommended.
- J. Burts: described as professional, respectful, and genuinely attentive to customer needs; not pushy.
- James: highlighted for strong presentation and window-focused discussions.
- Practical takeaways for potential customers: Expect a premium, hassle-free product with a comprehensive warranty and attentive, low-pressure sales interactions. Be prepared for higher upfront costs, but the option to phase projects may help manage expenses. Minor post-install follow-up may occur but is typically addressed promptly.
No specific siding materials mentioned; reviews discuss siding options in general.
Excellent
Very responsive / easy to reach
High pricing / perceived premium cost; occasional follow-up visits needed to complete issues.
Lifetime warranty
Excellent
Premium pricing; perceived as expensive but justified by premium quality and the warranty.
No maintenance tips mentioned.
2704 Stonewall St, Greenville, TX 75401, USA
1200 Woodruff Rd Suite C-38, Greenville, SC 29607, USA
650 Keith Dr, Greenville, SC 29607, USA