Frontline Home Solutions
205 I-2, Pharr, TX 78577, USA
- Pricing and quotes: Customers report fair pricing and clear value, with some noting multiple quotes and reasonable estimates; one review mentions a very fair price for roof repair.
- Scheduling and timeliness: Numerous accounts describe prompt scheduling and fast turnaround, including start the next day and complete work in about 2–3 days, even when facing complications.
- On-site supervision and workmanship: The owner, Alberto Castro, is frequently on-site daily, supervising the crew, explaining work, and ensuring quality; reviews describe meticulous, professional workmanship and attention to detail.
- Scope of work and materials: Projects often included more than basic roofing (decking replacement, color-matching metal drip edging, trim replacement, underlayment, and new shingles); some customers note the use of quality materials and emphasis on proper workmanship.
- Cleanup and site condition: Multiple reviews highlight thorough cleanup, daily debris removal, nail pickup, and leaving the site clean with no leftover debris.
- Insurance and logistics: Some customers appreciate handling insurance claims directly with the company and assistance with coordinating related services (e.g., connecting with a painter for exterior work).
- Reputation and trust: The company is associated with a high level of professionalism and reliability; references to an A+ BBB rating and a long business history reinforce trust and credibility.
- Communication and customer experience: Customers consistently report clear explanations of work, proactive communication, responsiveness, and a positive overall experience, with several noting they would highly recommend Castro Roofing.
Asphalt shingles; metal drip edging (color-matching) and related roofing materials
Excellent
Same-day to next-day response; rapid startup and completion (commonly 2-3 days)
No common complaints mentioned; reviews are overwhelmingly positive
Not mentioned
Excellent
Prices described as fair and reasonable; good value for money
No maintenance tips mentioned
205 I-2, Pharr, TX 78577, USA
5504 La Homa Rd, Mission, TX 78574, USA
9100 N Ware Rd, McAllen, TX 78504, USA