Castex Roofing Co

(5)
135 reviews
+1 254-749-1579

Castex Roofing Co Reviews

Overall, customer experiences with Castex Roofing Co are largely positive, with frequent commendations for prompt responsiveness, professional service, clear communication, and thorough workmanship. Inspectors (notably Hugo and Francisco) often arrived quickly, explained needs clearly, provided estimates that clients felt were reasonable, and completed work efficiently—often in a single day. Several clients appreciated assistance with insurance interactions and the option to review roof conditions in person. Crews were described as polite, respectful, and diligent, with thorough clean-up after projects. Some customers noted Spanish-speaking staff as a convenience. Pricing was described as competitive by several customers. However, at least one prospective client reported that a representative met with them but did not follow up, indicating a possible gap in follow-through.

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Additional Information

🏗️ Common Materials

Not mentioned

Quality Rating

Excellent

⏱️ Response Time

Within 1 day

📝 Common Complaints

Poor follow-up/communication during initial contact

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; customers described pricing as competitive, reasonable, and offering good value (with some noting best prices and helpful insurance coordination)

🔧 Maintenance Tips

No explicit maintenance tips; reviews mention thorough inspections and leak checks during repairs

Location

Other Siding Repair Services in Waco