Cardinal Exterior

- Overall sentiment across reviews is strongly positive, with many customers praising the company’s service, communication, and outcomes. Jonathan (the primary contact) is frequently highlighted for honesty, responsiveness, and effective coordination with insurance adjusters.
- Services highlighted include roofing (often hail-damage related), siding repair/replacement, exterior cleaning/painting, gutters, skylights, and even multi-home projects. Several customers noted upgrades or enhancements (e.g., Class 4 roof upgrade) at little or no extra cost.
- Clients consistently report smooth processes: help navigating insurance claims, detailed proposals with specific replacements/brands, thorough photo documentation, and prompt project execution. Clean-up at job end is frequently mentioned as thorough.
- Turnaround times are cited as fast in some cases (e.g., replacement completed in about 48 hours for roof plus exterior cleaning/painting) and generally efficient with minimal disruption.
- Warranty issues are addressed without hassle, with at least one reviewer noting a prompt fix for a problem under warranty.
- Cost and value are described positively in several instances, including one report of a lower-than-expected price for siding repairs.
- Notable negative or mixed experiences are rare but present:
- One customer felt misled about balcony repair needs after initial contact, with a proposed replacement based on photos rather than a personal inspection and a promised project-manager visit that did not occur.
- A reviewer expressed frustration with unsolicited marketing efforts and with a door-to-door flyer incident, indicating a dislike for that approach.
- Another customer described concern that a small-scope balcony issue warranted a replacement without a personal inspection and noted communication gaps about scheduling.
- Practical takeaways for potential customers:
- If you need roofing, siding, gutters, or exterior work, Cardinal Exterior is frequently praised for insurance coordination, professional crews, and reliable results.
- Expect clear, detailed proposals and proactive communication; confirm inspection plans for any small or disputed items to avoid misunderstandings.
- Be aware of mixed experiences related to small-scale repairs or outreach approaches, and ask for a written scope and inspection plan before agreeing to work.