C And K Roofing and Construction Services, LLC

(4.6)
149 reviews
+1 256-326-4232

C And K Roofing and Construction Services, LLC Reviews

- Overall, experiences with C&K Roofing and Construction are mixed but often positive: customers praise workmanship and reliability in many projects, while a few note communication and follow-up issues.

- Services performed include roof replacements (house and garage), emergency roof repairs, siding work, Solatube installation, gable vent repair, and ramp construction for accessibility; several reviews highlight help with insurance claims and guidance through the process.

- Quality and outcomes: multiple customers report high-quality results, precise color and shingle matching, neat and tidy job sites, and durability under weather. Some repairs were completed quickly (same-day or one-day roof replacement) and with good attention to detail.

- Timeliness and project management: most accounts describe punctual crews and efficient work, but there are recurring concerns about scheduling and delays—especially around obtaining quotes or follow-up after initial visits.

- Communication and customer service: many reviewers commend responsiveness, thorough explanations, and friendly staff (notably Beth, Jim, and Yoni). However, there are notable complaints about missed appointments, lack of timely quotes, and slow or inconsistent communication, with one review later reporting improved communication after addressing the issue.

- Pricing and value: several reviews describe fair pricing and honest estimates, even when dealing with insurance claims; a few note that they are not the cheapest option but feel the service is worth the extra cost.

- Ownership and community involvement: multiple references describe the business as veteran-owned and family-run, with positive mentions of supporting veterans and going above and beyond on smaller or urgent projects.

- Potential caveats for customers: watch for follow-up on warranties or long-term service after the initial work; confirm quotes and appointment times in writing to mitigate communication gaps; verify any deductible or insurance-related details during claims.

- Notable staff and experiences: frequent positive mentions of owner involvement, project managers, and staff who explained processes, color choices, and repair options, and who cleaned up thoroughly after work.

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Additional Information

🏗️ Common Materials

siding,shingles,Solatube

Quality Rating

Excellent

⏱️ Response Time

Typically same-day to next-day response; emergency repairs handled the same day.

📝 Common Complaints

Communication and scheduling delays (missed appointments, delays in quotes, and follow-up),Warranty follow-up / honoring warranty concerns

🛡️ Warranties Offered

Workmanship warranty is offered; some customers reported issues with warranty follow-through or honoring it.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally fair pricing; not the cheapest option but often considered worth the cost for quality and reliability.

🔧 Maintenance Tips

Location

Other Siding Repair Services in Huntsville