Bright Side Roofing

(4.8)
382 reviews
+1 302-496-5445

Bright Side Roofing Reviews

- Overall: The experiences are largely positive, with several customers noting professional crews, clear communication, and high-quality results across roof replacements, siding, and related work. A number of reviews mention fast completion, thorough cleanup, and reliable warranty information. A few customers describe post-install issues or delays in follow-up, and one case cites problems after solar panel removal/reinstallation.

- What customers praised:
- Professionalism and courtesy of staff, from sales to project management.
- Clear explanations of materials, layers, and warranties; samples provided for color choices.
- Competitive, transparent quotes, sometimes with favorable comparisons to online estimates.
- Quick turnarounds (multiple roofs completed in a day) and efficient crews.
- Excellent cleanup with no nails or debris left behind in several projects.
- Helpful project managers providing updates and addressing issues promptly.
- Positive outcomes on specific projects (e.g., looks of the new roof, appearance improvements after siding/roof work).

- Notable issues reported:
- Solar panel removal and reinstallation causing significant delays (over a month) and, in at least one case, continued problems with the panels after reinstall.
- Post-install issues such as siding damage during installation and a lack of timely follow-up after final payments or inspections.
- Occasional references to delays due to parts, weather, or scheduling, and some dissatisfaction with communication after the project wrap-up, including higher electric bills in one instance.

- Project scope seen in reviews: Roof replacements (including some with solar panel work), siding, gutters, and related repairs; multiple properties including homes and a church.

- Bottom line for potential customers: Brightside Roofing/ Bright Side generally delivers professional service, clear communication, and solid workmanship with strong cleanup and warranty emphasis, though prospective buyers may want to clarify post-install follow-up processes and timelines, especially for projects involving solar panels or multi-stage work.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Siding (new siding) is mentioned; roofing materials such as shingles are referenced; gutters are noted as part of the project. Color options or samples for siding are also mentioned.

Quality Rating

Excellent

⏱️ Response Time

Very fast; same day to within hours for urgent issues

📝 Common Complaints

Delays in panel reinstall or post-install follow-up; communication gaps or lack of timely updates; damage to siding caused during the install; unexpected costs or higher electric bills related to the project

🛡️ Warranties Offered

Product warranty; workmanship warranty mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value for money; quotes were often favorable and transparent

🔧 Maintenance Tips

No specific maintenance tips mentioned

Location

Other Siding Repair Services in Dover

Panda Exteriors

Panda Exteriors

(5)

8 W Loockerman St Suite 201, Dover, DE 19904, USA