Dalex Roofing
1974 Eggert Rd, Buffalo, NY 14226, USA
- The reviews show a mix of positive and negative experiences with roof, siding, gutters, and related work (including chimney repair and emergency roof fixes) by Brancato and Sons.
- Positive notes highlight professionalism and friendliness from the team (especially John), quick and thorough workmanship, careful cleanup, and good customer care from first contact through final payment. Several accounts mention reliable emergency response, affordability, and willingness to go above and beyond (e.g., sending a card during a hospital stay).
- Common praised aspects include timely arrival, respectful communication, and projects completed to a high standard with durable results. Several customers would highly recommend the company and plan to use them again.
- However, there are notable negative experiences: missed appointments without notice, rude or unhelpful responses, delays or dragging of projects, leaking after completion, and poor follow-up or return calls.
- Some customers reported long wait times or lack of consistent communication and advised caution or not to hire based on those interactions.
- Services mentioned across reviews include roof repairs and installations, vinyl siding installation, garage and porch gutters, and chimney repairs, with several notes of emergency help and rapid response in critical situations.
vinyl siding
Excellent
Typically prompt; same-day to within 24 hours
Missed appointments and poor communication/response times; scheduling issues and unreturned calls
Not mentioned
Excellent
Generally affordable; good value for money
Not mentioned
1974 Eggert Rd, Buffalo, NY 14226, USA
38 Gladstone St, Buffalo, NY 14207, USA
7 Austin St, Buffalo, NY 14207, USA