Boulder Roofing

Summary of customer experiences with Boulder Roofing (siding/roofing contractor)

- Overall impression: Experiences range from highly positive to negative; many customers praise professionalism and finish, while a minority report significant dissatisfaction related to behavior and property damage.

- Positive recurring themes:
- Professionalism, knowledge, and good communication from team members (e.g., Dan, Jesse; project managers and crew leaders).
- Thorough, tidy workmanship with strong cleanup and debris removal; crews described as skilled and efficient.
- Timely scheduling and completion; some jobs completed within 2–3 days with consistent on-time arrivals.
- Clear materials options (including metal roof options and color choices) and helpful guidance during decision-making.
- Notable reliability in responsiveness and post-project follow-up; many customers felt supported throughout the process.
- Project managers and main contacts (e.g., Dan, Jesse, Ryan, Rod, Alison) were repeatedly highlighted for keeping customers informed and involved.
- Some reviews noted good value and a solid BBB rating.

- Negative or cautionary points:
- Instances of poor behavior by the owner and a lack of respect for landscaping.
- Property damage claims: gutters/gutter guards, exhaust fan, sidewalk cracking, and patching that failed after winter conditions.
- A sentiment of regret in at least one case due to the above issues.
- Occasional reports of post-install concerns (e.g., shingles issues within a few years) and the need for follow-up support.

- Practical details for potential customers:
- The company often conducts an inspection to determine end-of-life roofing and discusses replacement options (including standing-seam metal with specific color finishes).
- Installations are described as well-staffed, with attention to cleanliness during and after work.
- It is beneficial to have a clear written scope and ensure all questions are answered during the decision phase.
- If property impact is a concern, explicitly discuss protective measures and post-work cleanup; document existing conditions and potential risks before work begins.
- Inquire about warranty coverage and post-install support, and request references if needed.