AQ Roofing LLC
1304 Jones St, Little Rock, AR 72202, USA
- Overall impression: The feedback is largely positive for Born to Roof (Felix and team), with a few negative experiences noted. Customers frequently highlight professionalism, responsiveness, and good value, alongside strong coordination with insurance.
- Service quality and workmanship: Many reviews praise thorough, neat roof repairs or replacements, hands-on ownership, and attention to detail (e.g., reworking flashing, adding ventilation, attic checks). A few accounts commend modern assessment methods and prompt, courteous crews.
- Speed and scheduling: Several customers report quick work (often completed in one day or within a few days) and punctual arrival. A minority describe scheduling challenges or delays in getting on the books.
- Insurance coordination and pricing: Quotes are often described as reasonable and the company frequently handles insurance interactions, including working with adjusters and providing cost breakdowns. Some reviews note paperwork convenience; a few mention difficulty coordinating payments or checks.
- site care and cleanup: Many accounts mention careful site management—moving plants, protecting landscaping, and thorough post-work cleanup.
- Notable issues and caveats: A minority report problems such as incomplete or poorly executed work (e.g., flashing or deck issues) and longer-term damage (rotting wood, mismatched shingles). One review specifically warns to avoid the contractor due to alleged subpar workmanship and ongoing issues.
- What customers should verify: Scope of work (e.g., flashing, ventilation, deck protection), scheduling expectations, and how insurance claims will be handled; confirmation of warranty or follow-up support; potential risks highlighted by negative experiences (e.g., follow-through on repairs).
Shingles and wood (underlying structure), flashing; mentions of composite materials
Excellent
Very quick; often same-day or within 1 day.
Scheduling delays or difficulty getting on the schedule; incomplete/partial work (e.g., half-done flashing); damage to deck or gutters during installation; issues with matching shingles or rotting wood in some cases.
Not mentioned
Excellent
Generally positive; quotes described as reasonable and good value; praised clear pricing and insurance handling.
Move outdoor plants or valuables out of the way before work to prevent damage; ensure proper cleanup and debris removal after the job.
1304 Jones St, Little Rock, AR 72202, USA
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