Bondoc Roofing San Antonio

(4.9)
1246 reviews
+1 210-972-5188

Bondoc Roofing San Antonio Reviews

Reviews of Bondoc Roofing are largely positive and describe honesty, clear communication, and professional workmanship. Customers report thorough inspections, detailed and easy-to-understand proposals, and timely completion of roofing projects (including replacements, repairs, insulation, and caulking). Several reviews emphasize assistance beyond roofing work, such as guidance and documentation for real estate transactions and help navigating insurance claims. Specific staff members frequently praised include James Bondoc, Shayne Karle, Andy Cruz, Jared Lewis, and Kole, noted for responsiveness, explanations, and follow-through. Outcomes highlighted include clean work sites, quick fixes to prevent leaks, and post-install support (e.g., rapid replacement parts and warranties on components like a solar-powered exhaust fan). There is at least one negative review citing perceived overpricing, poor time management, and inadequate cleanup. Potential customers can expect generally strong communication and workmanship, with the caveat of mixed experiences as noted in one review.

Practical points for potential customers:
- Services offered: roof replacement, repairs (including shingles and caulking), insulation installation, vent installation, drainage-related fixes, and maintenance.
- Turnaround and process: fast inspections, detailed proposals, and often quick completion (some projects in a single day).
- Real estate/insurance support: assistance with closing arrangements (e.g., seller invoicing at closing) and guidance through insurance claim processes.
- Post-install support and warranties: parts replacement readily arranged (e.g., solar vent with lifetime warranty) and follow-up communication with photos and reviews.
- Notable staff: commonly praised team members include James Bondoc, Shayne Karle, Andy Cruz, Jared Lewis, and Kole.
- Considerations: while most experiences are positive, one review notes concerns about pricing, time respect, and cleanup; it may be prudent to request references and a written proposal and confirm warranty details.

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Additional Information

🏗️ Common Materials

asphalt shingles

Quality Rating

Excellent

⏱️ Response Time

Within 1 day (often next day)

📝 Common Complaints

Overpricing / high pricing,Poor customer service / accountability,Mess left behind (trash, nails)

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is mixed: some customers find it overpriced, while others consider it reasonable or affordable.

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews.

Location

Other Siding Repair Services in San Antonio