Big Timber Roofing

Customer reviews depict Big Timber Roofing as a trustworthy, locally owned company that consistently delivers prompt, professional service for roofing and siding needs. Key practical details include:

- Scheduling and pricing: Quotes are competitive and transparent, with several customers noting no high-pressure sales. In many cases, crews were able to start and complete work within a week, and some jobs were finished in a single day. The company often assists with insurance documentation and coordination.
- On-site performance: Crews are described as punctual, efficient, and thorough, delivering high-quality workmanship and careful cleanup. Projects range from minor repairs to full roof replacements, with some customers highlighting additional issues uncovered and addressed during the process.
- Customer communication: The owner, Kory, frequently checks progress, explains options, and handles insurance interactions. Amber, the office manager, is praised for polite, prompt scheduling and paperwork support. The overall communication is characterized as honest, transparent, and responsive.
- Trust and values: Multiple testimonials emphasize integrity, reliability, and a community-oriented approach, distinguishing the company from less reputable contractors. Customers report feeling valued and not treated as just another job.
- Outcomes and recommendations: Overall satisfaction is high, with repeated recommendations and strong endorsements for roofing and siding work.

In summary, potential customers can expect timely estimates, straightforward and honest communication, proactive insurance assistance, dependable crews, neat workmanship, and a strong emphasis on integrity and customer care.