Big Anchor Roofing & Gutters

(4.9)
174 reviews
+1 336-745-9534

Big Anchor Roofing & Gutters Reviews

- Overall, reviews of Big Anchor Roofing and Gutters are predominantly positive, with customers praising responsive communication, professional crews, and high-quality results on gutter, roof, and siding-related work.

- Common positives include: clear initial quotes with budgeting help and little to no upselling; on-site measurements and prompt estimates; crews that arrived on time, worked efficiently, and left properties clean; thorough job sites and good cleanup.

- Staff frequently highlighted: Thor as the sales contact who provided options, confirmed appointments, and followed up during and after projects; Josh as a reliable installer or crew lead; and Nancy in the front office for material ordering and scheduling.

- Customers report solid workmanship and satisfaction with outcomes, including well-functioning gutters, secure roof work, and properly installed siding/fascia. Some notes mention warranties covering repairs and attentive post-installment service to fix issues.

- Positive experiences often mention smooth project flow and a stress-free process, with several reviewers stating they would hire again or recommend the company.

- Negative or mixed feedback includes: occasional delays in completing additional requested work or returning to finish a project; some scheduling issues or miscommunications about timelines; and at least one instance of a reviewer canceling a repair or reporting a contractor not meeting promised deadlines.

- Overall sentiment suggests Big Anchor is a reliable option for gutters, roofing, and related siding work, especially for customers who value responsive communication and crew professionalism, with a few caveats about scheduling consistency.

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Additional Information

🏗️ Common Materials

vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Within a few hours (same day)

📝 Common Complaints

Scheduling delays or missed start times; delays in follow-up/adjustments; some post-install issues requiring return visits

🛡️ Warranties Offered

Big Anchor offers a warranty on repairs; one review mentions a 50-year warranty from Goliath Roofing for comparison

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value for money; pricing stayed within budget; no high-pressure upsell

🔧 Maintenance Tips

Location

Other Siding Repair Services in Winston-Salem