Bichon Roofing and General Contracting Inc.

- Overall, reviews portray Bichon Roofing and General Contracting Inc. as a generally positive roofing contractor, with many customers satisfied with results and service.
- Speed and responsiveness are frequently highlighted: quick initial inspections, prompt quotes, and rapid project completion; several jobs were done in one day.
- Pricing is described as fair or reasonable, with multiple mentions of competitive quotes and good value for the quality of work.
- Work quality and scope: customers report high-quality workmanship using quality materials; projects range from full roof replacements and redecking to vent replacements and other repairs, including church roofing work and handling complex needs.
- Communication and professionalism: Tracey/Tracy is repeatedly noted for clear communication, updates via text with photos, and being easy to work with; staff are described as honest, dependable, and professional.
- Insurance and code support: several customers appreciated help with insurance claims (TWIA) and guidance on code-related decking and re-decking when required.
- Positive outcomes: many reviewers say they would recommend the company or would use them again, and some note especially favorable results (e.g., best-looking roof on the street, improvements beyond expectations).
- Noted concerns: at least one customer reported an unfulfilled promise to fix exterior stairs at no charge after agreeing to include it with the roof; another mentioned a roof that was initially described as brittle for a 10-year-old roof, which influenced their decision-making.
- Overall takeaway for potential customers: reliable responders, fair pricing, quality roofing work, effective communication, and helpful support with claims and permitting processes, with a few isolated concerns to consider.