Bay Brothers GC

Summary of customer experiences with Bay Brothers GC:

- Insurance claim support and coverage: Multiple customers highlighted help navigating wind or storm damage claims, with several noting the full replacement was covered by insurance and the process was stress-free.

- Payment terms: A common point was that no deposit was required until completion or customer satisfaction, with at least one case paying out of pocket for a patio roof.

- Project management and communication: Dylan is repeatedly mentioned as a helpful point of contact who kept customers informed, with other project managers including Cole, Anthony, and Dustin. Communications were described as transparent and responsive, including updates via text.

- Speed and scheduling: Several reviews praised rapid work, including a roof replaced in one day and overall projects completed faster than expected.

- Services and outcomes: Services cited include roofing, siding, gutters, windows, and patio roofs. Results were described as looking great or amazing, with some customers noting a seamless, worry-free experience.

- Accessibility and customer service caveat: One review indicated dissatisfaction with callback times and perceived lack of care toward a Deaf customer.

- Overall sentiment: Most customers expressed high satisfaction and would recommend Bay Brothers GC, noting ease of process, effective insurance handling, and quality results.