Bautista Roofing Company

Customer feedback for Bautista Roofing presents mixed experiences, with several consistently positive reports and a small number of negative claims. Key practical takeaways for potential customers:

- Punctuality and work hours: Some crews arrived early (as early as 7:00 am) and worked long days (up to 12 hours) for several days, with ongoing attention to site protection and daily cleanup. Several reviews note that the site was left tidy after finishing.

- Quality of work and scope: Multiple praise for high-quality results on roofing projects (roof replacements, tile repairs, leaks), as well as gutter and downspout work. Several reviewers mention attention to detail, thoroughness, and long-lasting results. A four-plex job was highlighted as exceptional.

- Communication and reliability: Several customers describe clear, proactive communication and questions answered promptly. The lead (Franco Bautista) is frequently cited as professional, knowledgeable, and responsive, with updates during the project and follow-up after completion. Some customers also noted receiving photos of completed work.

- Pricing: Most positive comments describe fair or budget-friendly pricing and a reasonable cost proposal. However, at least one review cites a minimum service charge of $450 regardless of job size, and another alleges price increases after work was completed. A few customers indicate they would hire again based on perceived value.

- Cleanliness and site protection: Repeated notes that the crew kept the worksite clean and free of debris, with minimal nails or mess left at the end of the job.

- Licensure and insurance: Some reviews imply professional licensure and insurance, with one customer specifically mentioning verifying the license and insurance.

- Negative feedback: There are explicit negative reviews noting dissatisfaction, including claims of debris and property damage, a perception of price inflation, and statements that they would not use or recommend the company. These indicate potential variability in experiences depending on project scope and expectations.

- Service range and ongoing relationships: In addition to roofing, some customers engaged Bautista Roofing for ongoing home repairs and biannual inspections (e.g., gutter cleaning), and a few reviewers indicate they would consider Bautista Roofing as a go-to provider for future needs.