Bauer Specialty

(4.7)
191 reviews
+1 814-983-7669

Bauer Specialty Reviews

Overall, customer feedback for Bauer Specialty / Gutter Solutions is largely positive across gutters, insulation, and related exterior work. Key practical takeaways for potential customers:

- Services performed: gutters and downspouts, gutter guards/cover systems, fascia work, attic and detached garage foam insulation, and occasional drywall/ceiling repair with related painting. Several reviews note quick, thorough installations with good finishes.

- On-site experience: crews are described as professional, friendly, and detail-oriented. Many customers appreciated clear explanations of work, efficient progress, and respectful treatment of property. Several crews and staff are repeatedly praised for going above and beyond, including difficult placements and unique challenges (e.g., pigeons, small spaces, hot weather).

- Scheduling and communication: multiple reviewers commend the front desk and sales staff (e.g., Jessica, Mark, JD) for smooth scheduling and helpful explanations. However, there are notable exceptions citing slow communication, long wait times (some 8–9 weeks for installation), and delays in warranty-related issues.

- Quality and outcomes: installations are frequently described as looking fantastic and being of high quality. People report workmanship that feels reliable and durable, with some noting meticulous finishing and attention to detail.

- Cleanliness and site cleanup: many reviews emphasize that crews left the property clean and tidy, with good post-job cleanup.

- Warranty and after-service: Bauer has offered warranty repairs in at least one case, with the repair being completed but accompanied by delays and communication gaps in the process. Some customers followed up with improvements or ongoing concerns about timeliness.

- Value and satisfaction: several customers felt pricing was reasonable or offered good value relative to competitors, and a number of reviews express strong overall satisfaction and willingness to recommend Bauer to others.

- Notable mixed feedback: a Summer 2025 update cites a positive original experience but a delayed, poorly communicated warranty repair and incomplete cleanup on a later visit, leading to revised ratings. A few reviews also mention extended wait times for installations.

Overall, potential customers can expect professional crews, clear explanations, thorough cleanup, and solid workmanship, with the caveat that scheduling and warranty communication may vary by project and time.

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Additional Information

🏗️ Common Materials

gutters,gutter guards,downspouts,facia,foam insulation,drywall,metal roof

Quality Rating

Excellent

⏱️ Response Time

Prompt and timely; typically on schedule or earlier, with some reports of longer wait times for certain services (e.g., up to several weeks for certain issues).

📝 Common Complaints

poor communication / lack of timely updates,cleanup after the job not thorough,wait times or delays in service or warranty handling

🛡️ Warranties Offered

Yes — they offer warranty coverage on repairs and address issues under warranty (e.g., drywall repair).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value; prices are described as reasonable and competitive relative to the competition.

🔧 Maintenance Tips

Location

Other Siding Repair Services in Erie