AVA Roofing & Siding

- The experiences are a mix of strong positive outcomes and at least one notable communication issue. One reviewer reported no return call for nearly seven weeks after leaving a message for Natalia, indicating a poor responsiveness in that instance.
- Many customers praised the on-site crews for punctuality (often starting around 8:00 am) and for completing projects quickly, with several roof replacements finished in one day.
- The scope of work frequently included roof replacement (tear-off, plywood replacement, underlayment, ice shield, drip edge, shingles), with many projects also adding skylights, gutters, soffit, fascia, leaf guards, siding, and even Tando stone.
- Work quality and professionalism were frequently highlighted, with crews described as thorough, careful, and able to explain the process clearly. Several customers noted updates on progress during the job.
- Cleanup and site cleanliness were commonly commended; multiple reviews stated the property was left clean and it looked as if they hadn't been there.
- Communication about scheduling and follow-up varied. Some customers felt communication was clear and timely, while others suggested that timing for visits or next steps could be better coordinated.
- Pricing and quotes were generally viewed as fair and transparent, with several customers noting itemized quotes and a lack of pressure to upsell.
- Several personnel were repeatedly mentioned positively by name (e.g., Billy, Sergiy/Sergio, Lucy, Russ, Ruslan, Paul, Natalia, Pavel) for their roles in the projects.
- Several customers reported they would, or did, recommend AVA Roofing to others, citing reliable workmanship, timely completion, and responsiveness to questions or minor fixes after completion.
- In some cases, customers reported post-completion fixes or adjustments were completed promptly when concerns were raised.