Austin Roofing Company & Water Damage | WDR

- Overall, reviews depict Water Damage Roofing (WDR) as a primarily positive roofing contractor, with many customers citing strong communication, professional crews, and high-quality workmanship.
- Key strengths highlighted: clear and responsive communication (notably Ali Adil, Josh Marcos, Dan, Morgan Gold, Braden Price), thorough initial assessments, honesty about needed work, and helpful guidance with insurance claims and documentation (including reports to support warranty or coverage requests).
- Service characteristics: rapid project execution in many cases (including 1-day roof replacements), attention to detail (noting minor repairs or caulking done without extra charge), and thorough site cleanup after work. Customers frequently mention getting a fair bid and practical, straightforward explanations of what was done.
- Insurance and claims: multiple reviews describe assistance navigating insurance processes, securing reimbursements for items beyond roofing, and coordination with adjusters.
- Customer experience and reliability: several reviewers praise professionalism, respect for clients and property, and reliability for ongoing or future roofing needs; many would rehire or recommend to others.
- Notable project outcomes: multiple reports of successful roof replacements on primary and rental properties, with positive comments on workmanship quality and aesthetics; some reviewers mention securing additional repairs or reports for warranty considerations.
- Staff and representatives frequently named in favorable reviews include Ali Adil, Dan, Jon Giordano, Josh Marcos, Braden Price, Morgan Gold, Vic, and Blake Rockwood.
- One negative item: a single reviewer reported ongoing parking issues and alleged illegal parking by the company’s owner or employees at a residential duplex; this complaint includes several updates and appears not to reflect the experiences described in most other reviews. Potential customers may want to confirm scheduling logistics and on-site parking arrangements when planning work.