Arrowhead Roofing

Overall, customers describe Arrowhead Roofing as prompt and professional, with many noting thorough explanations, strong communication, and responsive service from estimating through project completion. Several reviews highlight experienced staff who helped with insurance claims, high-quality products, and efficient work (including instances of same-day or one-day roof replacement for large jobs). Positive feedback often mentions proactive problem solving, protective measures for the home, and repeat business or referrals. Several customers report satisfaction with scheduling flexibility, competitive pricing, and the crew’s workmanship. Independent estimators and project leaders frequently cited include Colby, Josh Upton, Andy Anderson, Mark Rojo, and Cody.

However, there are some concerns raised in a minority of reviews. These include privacy and transparency issues during site visits (unannounced inspections and photos), allegations of miscommunication or pressuring in emergency situations, and criticism that certain cleanup tasks (such as attic or garage debris protection) were not adequately addressed. A few reviewers mention inconsistent experiences with different crew members or sales interactions, and one reviewer advised doing thorough homework to determine exact needs before proceeding.

Practical takeaways for potential customers:
- Confirm scope of work, timelines, and cleanup/cleanup-protection practices in writing.
- Clarify how insurance claims will be handled and who will coordinate with the adjuster.
- Request a clear, itemized quote and designate who will manage onsite supervision.
- If accessibility or privacy is a concern, specify how site access and inspections will be conducted.