Armored Roofing

- Overall impression: The majority of reviews are positive, citing professionalism, clear communication, thorough inspections, on-time performance, and good value for the price.

- Inspection and assessment: Customers note comprehensive roof evaluations (not limited to the obvious leak) with photos and breakdowns of costs and warranties; reps provide clear, matter-of-fact explanations without aggressive sales pressure.

- Communication and project management: Frequent updates with photos or links; project managers like Mike Ledesma and reps such as Jeff are highlighted for responsiveness and layman-friendly explanations; timelines are kept, and crews offer regular on-site presence with steady supervision.

- Work quality and scope: Reviews cover tile replacement, full roof replacements, and repairs, with emphasis on attention to detail, quality materials, and tidy workmanship; crews arrive on time, complete work efficiently (often within a few days), and perform thorough daily cleanups, including magnet pickup of nails.

- Pricing and value: Several customers report competitive or lower-than-expected pricing compared with competitors, with transparent, upfront estimates and minimal surprise charges.

- Customer service and follow-up: Staff are described as friendly, professional, and easy to deal with; some reviewers note additional follow-up after completion and readiness to address any issues promptly.

- Issue handling: When problems arise (supply delays, miscommunication, or small defects), they are addressed promptly with little to no extra cost; one customer mentioned a later leak that was repaired with the ceiling compensation, indicating willingness to stand behind work.

- Notable caveat: A single review mentions a roof leak resurfacing about 1.5 years after repair and notes the subsequent fix and ceiling repair; overall sentiment remains positive, with acknowledgment of the company making the repair.