ARK Roofing & Construction

- Overall impression: The feedback is overwhelmingly positive, with customers describing the crew as professional, reliable, and helpful, and reporting satisfaction with the results.

- Timeliness and efficiency: Several jobs were completed quickly, with multiple customers noting roofs were finished in one day. A few reviews mention prompt scheduling and swift responses to inquiries.

- Customer service and communication: Respondents frequently highlight attentive, courteous staff (e.g., Justin, Maverick, Tyler Ridgeway) who explained processes, answered questions, and kept customers informed throughout. There are also mentions of assistance with insurance claims and coordination with adjusters.

- Quality of work and outcomes: Customers report high-quality results, including thorough installations (e.g., Class 4 Atlas Pinnacle shingle roofs), solid workmanship, and functional, well-appearing roofs. Clean-up after work is described as thorough.

- Specific services offered: Range includes roof repairs, full roof replacements, and storm-related work; some jobs involved tear-off to install new roofing, others included diagnosing leaks and addressing non-roof issues (e.g., HVAC-related water stains).

- Pricing and contract process: Several reviews describe pricing as competitive or affordable, with a straightforward contract process.

- Trust and reliability: The owner and team are depicted as professional and responsive, with references to consistent performance, fair pricing, and a willingness to go above and beyond (e.g., helping with claims, solving problems on-site).

- Notable examples:
- Quick responses, thorough inspections, and one-day installations (e.g., Justin and Maverick cited).
- Insurance claim assistance and claim coordination (e.g., Tyler Ridgeway).
- Honest diagnostics identifying non-roof issues (e.g., HVAC-related findings and follow-up) (Nate).
- Positive owner-level references and strong customer relationships (Aaron Brown).