ARAC Roof It Forward

(5)
57 reviews
+1 615-369-6380

ARAC Roof It Forward Reviews

- Overall impression: customer reviews are overwhelmingly positive, highlighting responsiveness, professionalism, and high-quality workmanship over multiple years of service.
- Speed and efficiency: urgent leak repairs completed the same day; roof replacements and installations often finished in a single day; some projects completed with as little as six hours of work.
- Insurance assistance: crews and coordinators frequently helped navigate insurer requirements, provided detailed documentation and photos, and obtained approvals for full roof replacements in several cases.
- Quality of work and care: installations use higher-end materials (e.g., long-lasting shingles with strong wind ratings); crews are described as thorough and skilled, with careful handling of plantings and landscaping and meticulous post-work cleanup.
- Communication: customers report clear, proactive communication, with on-site supervision and accessible points of contact who explain steps and answer questions.
- Scope of work and reliability: services include roof replacement and repairs for storm damage and leaks; multiple teams and crews are cited as efficient, professional, and capable of handling large or multiple homes in a subdivision.
- Notable testimonials: recurring emphasis on individual team members' professionalism and helpfulness, with many customers willing to recommend the company highly.

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Additional Information

🏗️ Common Materials

Reviews focus on roofing materials rather than siding; mentions of shingles, membranes/underlayment, tarps and waterproofing components. No siding materials are discussed.

Quality Rating

Excellent

⏱️ Response Time

Same-day service is typical, with many repairs completed in one day and prompt communication.

📝 Common Complaints

No significant complaints about the company; occasional references to insurance claim hurdles, but these relate to insurers, not service quality.

🛡️ Warranties Offered

50-year shingles warranty with a high wind rating (130 mph) mentioned; general warranty on roofing materials.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is not criticized; customers feel they get good value and sometimes highlight being given options and not needing other estimates; overall positive about value for money.

🔧 Maintenance Tips

No specific maintenance tips; the reviews emphasize quality workmanship and thorough cleanup rather than ongoing maintenance advice.

Location

Other Siding Repair Services in Nashville