Appleby Systems Inc

Overall, experiences with Appleby Systems are mixed. Many customers report professional sales staff, timely and clean installations, and high satisfaction with the appearance and operation of windows and doors. Installations are often described as efficient, with good cleanup, and some projects completed quickly (in as little as two days or within a few weeks of ordering).

However, several customers raise concerns worth noting:
- Sales and pricing: frequent mentions of high-pressure sales tactics and quotes that are significantly higher than competitors (described as 50% higher). Financing is sometimes portrayed as misrepresented (loan vs. credit card) and customers are advised to obtain multiple quotes.
- Warranty and service: claims of a lifetime warranty exist, but some reviews report service fees for warranty work (e.g., a $125 fee) and mixed experiences with warranty coverage and follow-up.
- Installation quality: while many reviews praise the workmanship, there are serious concerns about installation integrity in at least one case (window not attached to the house, no screws/shims/caulk), and others note brittle hardware (tabs, hinges) and potentially incomplete fixes.
- Communication and responsiveness: most positive notes about responsiveness, but at least one reviewer reports an unanswered roof estimate request.

Practical takeaways for potential customers:
- Obtain multiple quotes and compare pricing closely.
- Clarify warranty terms in writing and be aware of any service fees.
- Inspect installations carefully during and after work; ask about fastening and caulking details.
- Read contracts thoroughly to understand financing terms and what is included.
- Consider asking for references or a recent project timeline to gauge consistency across jobs.