APEK Incorporated | Roofing, Siding, and Gutter Installations

(4.8)
102 reviews
+1 815-774-0900

APEK Incorporated | Roofing, Siding, and Gutter Installations Reviews

- Overall impression: Many customers describe APEK Roofing as professional, highly responsive, and easy to work with; a few reports note isolated communication or scheduling issues.

- Services delivered: Roof repairs and full roof replacements; gutters, fascia, and soffits installed; seamless gutters noted as high quality; gutters pitched correctly.

- Timeliness and process: Several customers report rapid service (next-day or same-day responses, quick turnarounds, some projects completed in one day or under two days); the process is described as smooth and stress-free, with clear explanations of scope.

- Quality of work: Workmanship praised as meticulous, thorough, and of high quality; materials described as top-notch; some clients stated clean, professional crews with minimal debris and footprints (e.g., no nails left in yards).

- Communication and quotes: Many reviews highlight responsive communication, clear quotes, and helpful explanations of scope; some mention good pricing and receiving accurate quotes; a few note initial difficulty securing a quote or scheduling.

- Customer service and interactions: Positive mentions of specific staff (e.g., Jesus, Jim, Brian, Kaitlyn) for professionalism, kindness, and helpfulness; several reviews commend stress-free experiences and trusted guidance, including assistance with insurance claims.

- Outcomes and satisfaction: Leaks resolved after repairs; customers express high satisfaction and willingness to recommend APEK for roofing needs; some emphasize effective problem-solving and value for money.

- Noted negative experiences: A minority describe poor contact attempts to schedule quotes (unreturned calls) and an incident where a representative’s behavior was deemed unprofessional; one reviewer stated they would not recommend due to that experience.

- Representative endorsements: Multiple reviews explicitly recommend APEK and say they would use them again for future projects.

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Additional Information

🏗️ Common Materials

No siding materials mentioned.

Quality Rating

Excellent

⏱️ Response Time

Same day to next-day (within 24 hours)

📝 Common Complaints

Poor communication / unreturned quotes and unprofessional behavior by a salesperson; missed follow-ups.

🛡️ Warranties Offered

Yes

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value; quotes are transparent and often cheaper than competitors.

🔧 Maintenance Tips

No maintenance tips provided.

Location

Other Siding Repair Services in Joliet