Roof Top Roofing Contractor
18411 Crenshaw Blvd, Torrance, CA 90504, USA
Customer experiences with America’s Best Roofing (ABR) are predominantly positive and describe professional, thorough roof installations for both single-family homes and multi-unit properties, with strong emphasis on on-time performance, clean job sites, and good value.
Common positives include helpful inspections and guidance during quotes, clear communication from specific team members (e.g., Andrew for color decisions; Max and Paco for installation; Scott for inspection and insurance checks), competitive pricing, and crews that arrive on time, work efficiently, and leave the area tidy. Several reviews highlight after-hours or proactive actions to protect properties (such as placing plastic on a roof during a storm) and a track record of durable results with few leaks after completion. The apartment complex client also extended ABR’s work to an additional building, praising the overall process and outcome, with some reviewers giving exceptionally high subjective ratings.
Reported negatives are more limited but notable. At least one reviewer claimed a 5-year labor warranty was not honored for tiles that lifted years after installation, and another described ongoing difficulty reaching the office (voicemail often full) and a lack of clarity from staff about the situation. A separate reviewer noted a negative experience with another roofer when comparing bids, implying ABR offered stronger, more straightforward communication and pricing by comparison.
In summary, ABR is described as a professional, value-focused contractor with a strong track record of quality installations and customer service, particularly in larger projects, alongside occasional warranty and communication caveats that potential customers may want to clarify before contracting.
Roof tiles (including terra cotta tiles); roofing shingles
Excellent
Prompt and responsive; strong communication throughout the project
Difficulty reaching the office (phone calls unanswered/voicemail full); occasional delays or disputes about warranties; coordination/inspection challenges
5-year labor warranty
Excellent
Competitive pricing; fair and mid-range compared with other bids; good value
Pursue proactive roof maintenance and waterproofing; consider a roof maintenance specialist for non-new roof issues
18411 Crenshaw Blvd, Torrance, CA 90504, USA
370 Crenshaw Blvd Suite E104, Torrance, CA 90503, USA
23740 Hawthorne Blvd #106, Torrance, CA 90505, USA