American Home Improvement

- Services referenced include window replacement/installation, patio screen-in work, hail-damage repairs, door replacement, aluminum pergolas, and related home improvements. Several customers also mentioned purchasing sunrooms or grills alongside these services.

- Positive experiences: customers frequently describe staff as friendly, professional, and hardworking; installers are noted for quality work and cleanliness after completion; several reports say windows and installation were of high quality and that projects were completed efficiently. Some customers highlighted reliable service over multiple projects and good communication with both field crews and office staff.

- Notable praise includes long-term satisfaction with specific projects (e.g., multiple window replacements, patio screening, and pergola installations) and strong recommendations from several customers.

- Negative experiences or concerns: a subset of reviews cites price and pricing practices, including quotes that users felt were significantly higher than earlier estimates or previous owners’ quotes. There are also complaints about perceived lack of resolution after issues, such as an incident where a measured window screen was damaged, a ladder was not available, items in the yard were moved, and a quote appeared markedly higher than expected.

- Warranty and integrity concerns: some customers questioned warranty coverage and alleged that lifetime guarantees were not honored or that warranty-related costs or limitations were misrepresented.

- Practical considerations for potential customers: obtain multiple written estimates, clarify whether quotes cover all labor and materials, confirm warranty terms (and whether guarantees are honored after changes in ownership or business status), request references, and specify expectations for site cleanliness and post-job follow-up. Also consider asking about prior related projects (window replacements, patio work, pergolas) to gauge consistency across job types.