America Roofing & Remodeling

Customer feedback for this contractor is mixed across roofing, fencing, concrete, and remodeling work. Practical details from reviews include:

- Insurance and damages: at least one report claims property damage occurred when the roof was removed, with no insurance coverage realized and the issue turning into a homeowners-insurance matter; other reviews either do not mention damages or do not report insurance problems.

- Scheduling and communication: some customers say Joe or team members were punctual, responsive, and completed work quickly or on schedule; others report late estimators, missed appointments, unreturned calls, or poor communication, especially after payment.

- Quality of work: several positive notes cite high-quality results (e.g., a new metal roof, clean work, neat site) and competitive pricing; multiple negative claims allege incomplete work, substandard workmanship, misrepresented materials (tar paper under shingles), or projects not finished (e.g., fence).

- Cleanup and site conduct: some reviews praise thorough cleanup and minimal post-work burden; others complain about trash left on the property, nails in yards, or vehicles/trailers placed where not requested.

- Payment and subcontractors: several reviews raise concerns about payment practices (allegations of not paying labor or subcontractors) and work being subcontracted without proper compensation; a few reviews indicate timely payment or satisfactory payment experiences.

- Specific personnel: references to individuals such as Joe, Ted, and Joe Olvera appear across reviews, with varying reported experiences.

- Overall stance: experiences range from highly favorable to strongly negative; some customers would hire again or would recommend for certain tasks, while others warn potential customers not to hire this company.

Practical guidance for prospective customers: verify insurance and licensing, obtain a detailed written scope and timeline, request references, confirm who will perform the work (in-house vs. subcontractors), clarify payment terms and milestones, insist on thorough cleanup, and monitor progress to avoid incomplete work or communication gaps.