American Quality Exteriors
4309 SW 21st St, Oklahoma City, OK 73108, USA
Summary of customer experiences:
- Overall sentiment: Mixed but with strong positive notes on installation quality and professionalism. Many customers would recommend the company based on workmanship and service, though a few reported negative sales interactions and delivery-related frustrations.
- Delivery and installation details: Multiple reviews credit skilled, professional installation teams and timely on-site work, including replacing back windows with a large glass sliding door, and installing a front entry door, soffits, fascia, and stonework with high craftsmanship. In several cases, installation exceeded expectations and was completed smoothly. A recurring issue was delivery delays for window orders, with initial estimates often missed; communication improved once the order progressed.
- Communication: Positive remarks about ongoing communication from crew members (e.g., Dane) and project teams when the project was active. However, some customers experienced limited updates while awaiting pending orders, and one review noted no follow-up after a sales meeting.
- Sales and pricing experiences: Generally positive about the sales process and pricing when interactions were constructive (helpful guidance, clear information). There were notable exceptions: one prospective customer described a high-pressure, aggressive sales approach with alleged overpricing and a lack of follow-up; another reviewer felt the salesperson pushed against preferred vinyl products despite assurances.
- Appointment reliability: At least one reviewer reported a no-show for an estimate, with no prior notification.
- Product and project-specific observations: A flooring transition issue was noted in one project, indicating a gap between a new door and existing laminate flooring. Another review highlighted high satisfaction with a door and overall aesthetics.
- Overall takeaway for potential customers: Expect high-quality workmanship and professional installers, with generally good on-site coordination and communication during projects. Be aware of possible window delivery delays and variances in sales interactions. Confirm follow-ups and clarify delivery timelines in the quoting stage to avoid gaps in communication.
Vinyl (windows),Glass (doors),Stonework,Soffits and fascia
Excellent
On-time / prompt
Communication delays and follow-up gaps (e.g., no-show for estimates),Pricing pressure or perceived overcharging / upselling,Inconsistent follow-up after sales meetings
Not mentioned
Excellent
Mixed: some customers rated value as fair/competitive, while others felt pricing was inflated or pushed aggressively
None mentioned
4309 SW 21st St, Oklahoma City, OK 73108, USA
2516 S Vermont Ave, Oklahoma City, OK 73108, USA
4520 Enterprise Pl, Oklahoma City, OK 73128, USA