Altec Roofing

Overall, customer reviews portray Altec Roofing as a long-established Florida contractor with a strong emphasis on customer service, communication, and high-quality workmanship across a range of roofing projects, including replacements, repairs, and historic restorations.

Key practical takeaways for potential customers:
- Service and communication: multiple reviewers highlight prompt responses, thorough explanations, and regular status updates. Office staff and project managers are frequently praised for accessibility and professionalism.
- Project leadership and reliability: project managers such as Randy Stewart (noted for historic restorations like the Butler House) and Lyle are identified as proactive, detail-oriented leaders who keep projects on track. Other supervisors (Billy, Jeff) are also recognized for ensuring smooth execution.
- Scope of work and capabilities: reviews indicate experience with various roof types (tile, metal, shingle), copper roofing, and even related tasks like painting and solar panel installations. The firm is described as capable of handling complex or customized work and performing precise finishes (e.g., color matching).
- Insurance and paperwork: several customers report assistance with insurance claims and keeping documentation organized, contributing to a smoother turnaround.
- Quality and warranties: customers frequently note the use of high-quality materials, careful craftsmanship, and warranties as important assurances.
- Timeliness and problem-solving: mentions of starting and finishing on schedule, responsiveness to issues, and efforts to quickly resolve any problems, including urgent or jam situations.
- Local presence and partnerships: the firm emphasizes its 40-year local presence and a recent partnership with Infinity Home Services, which customers see as an expansion of service and reliability.
- Pricing impressions: while most reviews focus on value and quality, a few mention prices being higher than alternatives, though many perceive the cost as justified by service levels.

Overall, reviews depict Altec Roofing as a reputable contractor suitable for homeowners seeking reliable roofing work, attentive project management, and capability to handle complex or historic projects with a focus on customer satisfaction.