AllPoint Construction

Summary: Customer experiences with AllPoint Construction vary by project. Positive outcomes are common for remodeling and installation work, while a single concrete repair project in 2024 drew sustained criticism over delays, communication, warranty accountability, and cost.

- Concrete patio repair (around July 2024): Multiple defects (cracks, holes, cement crumbling) after initial issues reported in March 2024. Prolonged delays and a lack of updates. A claim was made that action was halted due to a class-action lawsuit against a cement company and EPA regulations, with the customer noting their contract is with AllPoint, not the supplier. One-time sealing was proposed, but the customer reports ongoing damage (roller marks, holes, crumbling) and an outlay of about $14,000 financed. Warranty responses were described as excuses rather than accountability.

- Bathroom remodel: Customer reports a complete remodel planned with assistance selecting tiles, cabinets, countertops, and fixtures, resulting in high satisfaction with the final look.

- Living room windows: Positive experience with installation, same high level of satisfaction as the bathroom remodel.

- Kitchen remodel: Highly positive experience; plans integrated with limited space to create a larger, functional, and aesthetically pleasing kitchen. Project described as on time and completed within a seemingly ambitious six weeks; multiple team members thanked for their work (Seth, Brennan, Tom, Joe, Nick).

- Kitchen backsplash: Praise for Nick’s attention to detail and quality.

- General remodeling projects: Multiple testimonials describe professional, timely, and high-quality work; teams treated the home with care, and the staff were responsive and communicative. Personal referrals and expressions of loyalty (e.g., “will be back for future projects,” “they treated my home like family”) are common.

- Roofing and doors: New roof on house and garage completed promptly with favorable pricing and courteous, respectful crews; side doors installed to the customer’s satisfaction.

- Southgate project: Positive overall experience with strong team dynamics and good quality work; staff treated the home and occupants well; strong likelihood of recommending the company.

- House fire assistance: One customer expressed gratitude for help after a house fire, highlighting care and responsiveness.

Overall impression: Most customers report positive experiences with AllPoint on substantial remodeling, window installation, roofing, and door projects, highlighting helpful design guidance, reliable scheduling, professional crews, and strong communication. A notable negative experience centers on a 2024 concrete patio repair, with serious concerns about warranty handling, accountability, delays, and a significant financed cost. Prospective customers should seek written warranties, clarity on subcontractor roles, expected timelines, and post-project service details, and consider requesting named points of contact for ongoing coordination.