All Star Sheet Metal & Roofing, LLC

- Overall tone across reviews is positive regarding timeliness, professionalism, and responsiveness. Customers frequently note strong assistance with insurance coordination, knowledgeable sales staff (notably Ty Sellers, Shelby, and Tanner Satterfield), and a smooth, customer-focused process from quote through installation.

- Practical details highlighted: roof replacements (and also gutters and fascia), options for steel over existing roofs, and high-profile ridge installations. Crews are described as fast, efficient, and leaving the site clean; installations are said to be completed on time, with thorough cleanup. Some customers mention specific positive outcomes like a visually appealing roof and hassle-free experiences.

- Notable positive examples include quick response to inquiries, diligent communication, and a charge-free small-leak fix, with some customers praising the insurance liaison as helping to manage claims.

- Reports of negative experiences include: several roofs installed in 2019 developed issues from day one, with complaints about warranty follow-up and disputes (e.g., claims that it’s a manufacturer defect and not workmanship, and reluctance to inspect); claims of ongoing issues such as edge curling and nails popping, and some frustration with communication style (preference for in-person meetings over text).

- Overall takeaway for potential customers: the company is often praised for professional service and strong insurance coordination, but a subset of projects has raised concerns about warranty responsiveness and some workmanship-related issues. It may be prudent to confirm warranty terms, post-install service expectations, and to request references for projects similar in scope.