Dependable Handyman Services
2035 Butte House Rd, Yuba City, CA 95993, USA
Summary of customer experiences with All Rite Roofing, Inc.:
Positive experiences
- Some customers praised strong project management, with the owner providing oversight and input before the quote, and installers described as professional, polite, and thorough in installation and cleanup.
- Several reviews highlighted very fast response and completion times, including large crews finishing work in a single day.
- Individual staff members were singled out for exceptional service (e.g., a representative named Zach who was prompt and helpful in preventing rain-related damage).
- Multiple customers reported reliable repairs, gutter work, and tile-related services, with helpful office staff assisting in selecting materials and colors.
- Positive notes on overall reliability, adherence to guarantees (e.g., replacing shingles if they blow off), and consistent post-service follow-up.
- Instances of minimal disruption and strong workmanship, including cleaning up thoroughly and handling neighbor relations professionally during roof projects.
Negative experiences
- At least one customer reported a lack of communication before proceeding with work, resulting in an unexpected $350 invoice and a repair that did not fix the leak.
- A separate review alleged the use of incorrect materials, non-adherence to torch-down specifications, and lack of transparency about charges.
- There were reports of perceived overcharging for small tile repairs (charged for two tiles after a brief visit) and insufficient explanation of the costs.
- A customer described a rude phone interaction regarding project details and charges.
- One review noted unsafe driving behavior by a company driver.
Notes on service consistency
- Experiences vary widely: several customers reported excellent speed, professionalism, and outcomes, while others cited communication gaps, pricing disputes, and concerns about transparency and customer service.
Practical considerations for potential customers
- Obtain a written estimate with a clear scope of work and materials; verify warranties and what is guaranteed.
- Confirm who will be the point of contact and whether there will be pre-work communication before proceeding.
- Ask for a detailed, itemized invoice and a clear explanation of any charges prior to work starting.
- If possible, request notification before starting work and ask about expected timelines and crew size.
- After work, inspect the site and confirm leak repairs or roof replacements; verify that materials used meet specified standards.
- Be aware of potential safety concerns on the road and around the site, and note any professional conduct or communication issues with staff.
roof tiles,shingles
Excellent
Same-day or within a few hours
Pricing transparency issues and perceived overcharging,Repairs did not fix leaks or used incorrect materials,Poor communication or tone from staff,Rude customer service by phone,Safety concerns with driving behavior
Workmanship guarantee; replacements if shingles blow off
Excellent
Mixed: some quotes quick and fair; others criticize unclear charges and overpricing
2035 Butte House Rd, Yuba City, CA 95993, USA
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