Ace Handyman Services Long Beach

- Overall impressions: Most customers report positive experiences with Ace Handyman Services, citing punctual arrivals, clear estimates and pricing, frequent communication, friendliness, and high-quality workmanship. Several customers would hire again and would recommend the service.

- Notable staff mentioned: Logan, Alex, Burke, Laurence, Brian, Alice (customer service), and Andy H. are repeatedly praised for professionalism, knowledge, and helpfulness.

- What customers can expect: Easy scheduling, estimates provided before starting work, updates on progress, clean work areas, and solutions that meet or exceed expectations on various minor home improvements and repairs.

- Positive outcomes highlighted: Weather-tight window/frame repairs, yard/gate fixes, dog-door panel installations, and responsive handling of warranty-type issues (e.g., replacing a defective smoke detector).

- Potential issues to watch for: Some jobs did not meet initial scope (e.g., a shower grout job completed only partially); pricing disputes including charges for silicone and store trips, and a later price increase; miscommunications between office and worker leading to scheduling delays or incomplete/inaccurate invoicing; multiple instances of mismanaged or delayed dog-door projects, with back-and-forth and repeat visits; one customer explicitly stated they would not use the service again.

- Bottom line: The majority of reviews are favorable, emphasizing reliability, transparency, and quality. Prospective customers should document scope in writing, confirm included visits and any incidentals (like materials), and clarify final pricing to avoid the kinds of issues seen in a minority of experiences.