AQ Roofing LLC
1304 Jones St, Little Rock, AR 72202, USA
Customer experiences with Accountable Roofing (as reflected in reviews) portray the company as a responsive contractor that often coordinates directly with insurance to secure full roof replacements and handle claims. Practical aspects highlighted by multiple customers include:
- Insurance and claims: staff frequently file claims, arrange adjuster meetings, and work with insurers to obtain checks; customers feel supported through the process.
- Scope of work: replacements and repairs on houses, sheds, shops, and sunrooms; replacement of rotted wood adjacent to roofs; gutter replacement; installation of drip edges and considerations for color/material choices.
- Speed and efficiency: many jobs are completed quickly, with some completed in a single day or within hours, even when multiple structures are involved.
- Project management and communication: project managers (notably Josh Morrell and Howard Sees) guide the process, explain steps clearly, answer questions, and monitor on-site work for quality.
- Site quality and professionalism: reported clean and orderly job sites, punctual arrivals, and thorough cleanup; workmanship described as high quality and up to code.
- Pricing and terms: described as fair, with easy quotes and transparent pricing; customers appreciate straightforward, hassle-free dealings.
- Customer experience and repeat business: easy to work with, reliable, and respectful of customers’ needs; several reviewers indicate they would use the company again and would recommend it to others.
- Notable contacts: several testimonials reference the ease of working with specific staff members (e.g., Josh Morrell, Gary Johnson, Howard Sees) and the positive impact of their guidance.
Overall, reviews suggest a pattern of efficient, insurance-friendly roof work with emphasis on good communication, clean job sites, and satisfactory outcomes across multiple structures.
Shingles,Metal roofing,Wood (rotted wood adjacent to roof)
Excellent
Within a few hours (often within the same day)
Few or no complaints; reviews focus on positive results; any issues relate to the insurance claim process or quoting delays from other companies rather than service quality
Not mentioned
Excellent
Generally fair pricing with good value; clients note fair prices and willingness to help with insurance claims
Yes — reviewers note receiving maintenance tips to prevent further damage and keep the roof in good condition
1304 Jones St, Little Rock, AR 72202, USA
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