Abstract Roofing & Construction

(4.5)
22 reviews
+1 201-338-7663

Abstract Roofing & Construction Reviews

Customer experiences with Abstract Roofing & Construction (Paul) are mixed.

- Positive experiences frequently describe high professionalism and efficiency, neat workmanship, thorough final walk-throughs, and strong warranties. Several customers note the ability to handle complex roof scenarios (pitched and flat sections, solar panels) and to complete projects quickly (often within a few days), with good communication and responsiveness, including urgent inspection requests. Some reviews mention additional services such as landscape input or design suggestions and overall satisfaction with the project outcome.

- Negative experiences include a fraud alert filed with New Jersey consumer affairs and reports of a $500 deposit that was not refunded after work did not start. Customers mention poor communication from the owner (difficulty in getting calls/texts returned), disputes over pricing (price changes during work), concerns about materials quality, and instances where debris was left behind. One review notes hostile language toward a female customer and questions about professionalism. There are also claims of owed money and inconsistent service.

- Practical details highlighted across reviews include the scope of work (roof replacement and waterproofing, with large homes and multi-area projects), timelines (variability in completion times, with some jobs completed quickly and others experiencing delays), and the expectation of warranties and post-work follow-up. Some reviewers indicate that the company’s referrals extend to interior design and landscape projects as an added benefit.

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Additional Information

🏗️ Common Materials

Not specified; reviews focus on roofing rather than siding materials.

Quality Rating

Excellent

⏱️ Response Time

Typically prompt (often next-day or within a few days) based on mentions of quick scheduling and responsive communication.

📝 Common Complaints

Unresponsiveness from the owner; difficulties obtaining refunds or money owed; price changes mid-work; concerns about material quality; allegations of fraud.

🛡️ Warranties Offered

Strong warranty mentioned; specific terms not detailed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed: some praise for competitive pricing, but others report price changes during work or concerns about value.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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