LocalRoofs
π 2550 Azurite Cir, Newbury Park, CA 91320, USA
π +1 805-222-0387
Summary of customer experiences with Local Roofs (roofing) based on reviews:
- Overall sentiment is very positive, emphasizing strong communication, transparency, and workmanship.
- Consultation and quotes: customers report thorough explanations and recommendations from knowledgeable staff, with long discussions to address questions; quotes are detailed and presented with options, often using aerial footage.
- Coordination and trust: several reviewers noted proactive communication, including contacting renters when work required access, and providing updates or photos throughout the project.
- Scheduling and reliability: crews are described as punctual, with on-time arrivals and regular daily work, followed by site cleanup.
- On-site conduct and safety: workers are cited as courteous, respectful of properties, and diligent about cleaning up; yards and vegetation are often protected, and nails are cleaned up with magnets.
- Quality and value: workmanship and materials are praised as high quality, with reviewers calling the final result beautiful and the price reasonable.
- Communication and service: office staff are described as easy to reach and responsive; several accounts highlight proactive follow-up and clear explanations of options and processes.
- Notable staff mentioned: Blake (initial inspection and communication), Aaron (materials, process explanations, and trust), Greg Huber (thorough estimates and helpful guidance), Jenny (scheduling), Brandon, Daniel, Claudia (courtesy), Andy (trusted inspector), Ryan (knowledgeable crew).
- Customer trust and advocacy: multiple reviewers express high trust, with some calling Local Roofs their go-to or βforeverβ roofing company; realtors and inspectors specifically endorse their honesty and reliability.
Common Materials
Not specified (reviews focus on roofing materials rather than siding).
Quality Rating
Excellent
Response Time
Not specified in the reviews
Common Complaints
No notable complaints; reviewers report on-time work, clean job sites, and satisfied resolutions.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Generally positive; quotes were thorough and prices described as reasonable; customers felt they got good value.
Maintenance Tips
No maintenance tips mentioned