Quality Windows & Doors
π 1430 S Oxnard Blvd, Oxnard, CA 93030, USA
π +1 805-984-5895
- Overall impression: Predominantly positive experiences with professional service, competitive pricing, and responsive communication, but there is at least one negative incident reported.
- Services covered: Window replacement, glass repair, shower doors, stair glass railing, and full-house window replacements. Some customers note quick turnaround, including same-day or one-day installations.
- Pricing and value: Multiple customers describe affordable pricing and values that are lower than competitors; several mentions of βgreat priceβ and good value for the work delivered.
- Turnaround and efficiency: Notable speed in service, with same-day repairs and fast completion of projects like replacing all windows in a house in one day.
- Customer service and communication: Office staff and field crew frequently described as welcoming, professional, patient, and easy to work with; several customers praised staff for answering questions thoroughly and taking time with clients (including seniors).
- Staff frequently cited positively: Geo (quotes and installations), Henry (manager; assistance with projects), Rafael (assistance with repairs and communication), Victor (supportive service), Liam (hard-working), Greta (team member), Leif/Lief (high praise for demeanor, thorough cleanup, and workmanship). Several notes mention the staffβs attentiveness and reliability.
- Quality of work and cleanup: Reports of high-quality results with neat, clean finishes; crews sometimes left the home clean and used proper cleanup practices (e.g., vacuuming up glass shards).
- Repeat business: Some customers report returning to this store multiple times over several years and continuing to patronize them for various needs.
- Negative experience: One customer reported a rude worker who scratched and damaged their vehicle; advised to be cautious.
- Overall takeaway for potential customers: The business appears to offer competitive pricing, fast service, and generally positive customer interactions with several staff members cited for quality work and helpfulness; be aware of the possibility of inconsistent experiences, as with any service provider, and consider asking for references or scheduling a clear scope and timeline.
Common Materials
Glass and windows
Quality Rating
Excellent
Response Time
Same day
Common Complaints
Rude staff leading to damage to a customerβs vehicle (one incident)
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Prices described as affordable and competitive; good value for the service
Maintenance Tips
Not mentioned