Mixteriors Roofing
π 19 Old Town Square Suite 238, Fort Collins, CO 80524, USA
π +1 970-481-2445
Overall, customers report positive experiences with Mixteriors Roofing & Siding, highlighting strong communication, professional service, and effective handling of insurance claims. Key themes include:
- Communication and project management: Wes and project managers (e.g., Tom) are praised for responsiveness and clarity. Some projects experienced delays in timeliness and occasional communication gaps or unannounced arrivals, which were addressed when raised.
- Insurance claims and coordination: Many customers appreciated help navigating insurance processes, coordinating with insurers and other vendors, and keeping them informed throughout.
- Quality and workmanship: Reviews consistently note high-quality work with use of quality materials. Several customers were satisfied with color selection assistance and the overall finish, though a few issues (e.g., post-install leaks later fixed with caulking, and one case of siding damage with limited follow-up) were reported.
- Timeliness and logistics: Storms and material shortages in the Denver/Boulder area contributed to scheduling challenges in some projects. Conversely, some jobs were completed quickly (e.g., a roof replacement done in one day).
- Integrity and pricing: Multiple reviews emphasize honesty and avoiding unnecessary or inflated claims, with transparency about upgrades when desired.
- Customer service and experience: Staff such as Wes, Erik Spruell, and Ty are frequently commended for being helpful, patient, and thorough. There are a few notes about door-to-door outreach during a pandemic, which some customers viewed as unprofessional.
- Additional capabilities: The firm handles gutters, siding, and related work alongside roofing, and has experience with large hail repairs and multi-project coordination, including coordinating with neighbors and other trades.
In summary, potential customers can expect professional guidance through roofing and siding projects, strong support with insurance claims, and generally high-quality results, with some potential for scheduling delays and occasional communication gaps depending on project scope and weather-related factors.
Common Materials
siding
Quality Rating
Excellent
Response Time
Very prompt; typically within 24 hours or faster
Common Complaints
Delays in communication and timely updates,Unannounced or inconsistent arrival of workers,Siding damage and lack of follow-up regarding repairs
Warranties Offered
Not stated
Customer Service Rating
Excellent
Pricing Feedback
Generally good value with insurance alignment; occasional dissatisfaction over added charges for siding repairs or unclear estimates in one instance
Maintenance Tips
None mentioned