Overall, experiences with Hoosier Siding & Windows are mixed but predominantly positive. Customers frequently cite value, professionalism, timely work, and clear communication, with several noting high-quality window and exterior work. However, a small number report significant issues with workmanship or customer service.
- Services and results: Windows installed (ranging from a few to over a dozen in a project), siding on homes (including older, historic properties), gutter work and guards, soffits/fascia, and roof work (including a roof tear-off on a house and a detached garage). Some projects emphasized aesthetic results (e.g., wrap-around window finishes, βlooks brand newβ), while others highlighted durable upgrades.
- Timelines and scheduling: Many jobs were completed quickly (as short as 2 days for a roof-related project; one installer completed 8 windows in under a day). A notable delay occurred when a project took about 7 months from estimate to install due to manufacturing delays during COVID.
- Pricing and value: Several reviews describe fair or low pricing and no-pressure sales approaches, with mentions of βvery reasonableβ or βextremely fairβ pricing. Some customers felt they avoided higher prices seen elsewhere.
- Quality and workmanship: Positive remarks focus on workmanship, attention to detail, and the professionalism of crews. Instances include precise wrapping around windows and thorough cleanup. A few reviews praise top-quality products and careful installation. Conversely, at least one review alleges terrible workmanship and the need for multiple visits to fix roofing problems.
- Customer service and communication: Many customers report excellent or βfirst-classβ service from estimate through installation, noting courteous, knowledgeable staff and smooth processes. A minority cite rude or poor customer service.
- Cleanliness and professionalism: Several reviews mention crews finishing with no mess and working well together; others highlight punctuality.
- Notable cautions: A minority of reviews report negative experiences related to workmanship quality and customer service. A few customers also note delays outside the companyβs control (e.g., supply issues during the pandemic).
- Likelihood of repeat business or referrals: Multiple customers indicate they would hire again for similar work (windows, siding, gutters) and would recommend the company to others.