Overall, customers describe Ja-Mar Roofing as professional and reliable, with consistently positive experiences across single-family homes, townhomes, and larger projects, including new construction and repairs.
- Timeliness and efficiency: crews were punctual and completed work promptly; projects often finished in a timely manner, with on-site supervision addressing issues quickly.
- Property care and cleanup: supervisors protected property and belongings; cleanup after installation was thorough and satisfactory.
- Communication and project management: customers felt kept informed throughout the process; project managers (e.g., Patrick Bohannan, Julian) were attentive, and questions or changes were handled promptly; assistance with material selection (e.g., shade of shingles) was noted.
- Quality of work and materials: workmanship was described as high-quality and thorough; outcomes included visually solid results and confidence in roof durability; experience with various materials, including slate and other shingles, was highlighted; some projects involved additional repairs (e.g., water damage) that were integrated smoothly.
- Customer service and reliability: David Phillips and the team were repeatedly praised for speed, efficiency, and reliability; long-term relationships with clients were mentioned; the team was described as forthright and easy to work with.
- Pricing and value: several reviews noted competitive pricing and good value for the quality and service received.
- Recommendations and likelihood to reuse: numerous customers would recommend Ja-Mar Roofing to others and would hire them again; multiple five-star experiences cited.
- Project scope and impact: reviews covered a range of projects, from townhome associations to individual homes and new construction, highlighting effective coordination, supervision, and problem resolution across complex or multi-property jobs.